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Whether On, In, or Around, Tournesol Siteworks's complete range of commercial-grade siteworks products enhances a building and its environment with fully integrated, end-to-end landscape solutions, from our groundbreaking Container Irrigation Systems to our selection of standard and custom hanging planters, pots, furnishings, and environmentally sound green roof products. Every product is fully supported with all-around service. Our in-house sales team will help identify the best solution for the project, while our regional representatives help ensure that the solution chosen works in the building environment and continues to meet with satisfaction from installation and beyond. We are located in Fremont, CA, with another manufacturing location in Milford, OH (near Cincinnati). We work with landscape architects, architects, and designers in solving their landscape problems on commercial and high-end residential projects. Our container irrigation products are sold through wholesale distributors and marketing partners. We sell our site furnishings and hanging planter products either through distribution channels or directly to the commercial marketplace. You can purchase our products for your home by visiting our retail webstore at Flower Framers (http://www.flowerframers.com).
You can find out more about us here:Our ValuesQuality - We recognize that we cannot achieve our goal unless our customers are completely satisfied in every aspect of their dealings with us, from quality of product to quality of service and support. Innovation - By continuously improving on our systems, expanding our capabilities and solving new landscape problems we will insure that our goals can be reached. Usability - Most customers are just learning about the advantages our products can mean to them. We strive to make our products as easy to use as possible, and support them through the entire product lifecycle. Value - Our products are not inexpensive. However, we keep in mind that users percieve value when their expectations are exceeded. Helping people create spectacular landscapes in the urban environment provides value. Our Three-Year GuaranteeWe want you to be completely satisfied with your entire experience with Tournesol Siteworks, both the actual product and the service we provide. We offer a standard three-year warranty on all our products, the details of which are listed below. If in the event you are not satisfied with your Tournesol Siteworks purchase for any reason, please let us know. We warrant to the initial purchaser of our products that we will repair or replace product that contains a defect in material or workmanship for a period of three years from the date it is delivered to the initial purchaser. This limited warranty does not include those parts which fall under standard regular maintenance. The warranty does not apply to conditions resulting from misuse, abuse, failure to follow directions for use, unauthorized modifications, neglect, accident or other hazard or the like. The remedy under this warranty is limited to repair or replacement, at Tournesol Siteworks's option, of the defective parts of the warranted product. Repair or replacement of a part does not extend the warranty beyond the initial warranty period. This is the only written warranty applicable to the product. The duration of the implied warranty on the product is limited to the three year duration of this express warranty. In no event shall Tournesol Siteworks be liable for any incidental or consequential damages, including but not limited to damage to any plants which may have been planted in the product. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. |
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